Venue Manager

Date Posted: Aug 08, 2019
Application Deadline: Aug 13, 2019
Start Date: Aug 22, 2019

Salary Range: Other
Additional Salary Information: $17.00/hour
Province: Ontario
Region: Metro Toronto Area
City: Toronto
Employee Benefits: Other (e.g. flex time, comp tickets, etc.)
Check Additional Info section for more Employee Benefits
Organization's Field/Discipline: The Arts
Job's focus: Administrative
Job Type: Contract
Career Level: Middle management

Organization Description

Lower Ossington Theatre
The Lower Ossington Theatre is a mutliple stage theatre, showcasing some of the best local talent in Ontario. 

Job Description

This is a Contract, Part-time position.

Position: Venue Manager

Deadline: August 13th, 2019

The Lower Ossington Theatre is actively seeking a Venue Manager to begin a contracted position starting on or around August 22nd. This management position reports to the General Manager and liaises with the Producer and nightly production staff. This position is hired by The Lower Ossington Theatre and operates at the Randolph Theatre.

Responsible for: 
Ensuring a safe, welcoming, and professional environment for all guests 

Recruitment, scheduling, training, and management of all front-of-house staff 

Main duties to be provided and supervised: 

Ensure that guests are greeted, accurately checked in, and seated promptly and courteously. 

Ensure that all staff are deployed correctly (right people in the right places) 

Remain in constant radio contact and be readily available at all times to handle problems or complaints. 

Hold nightly pre-show meetings with staff to reinforce and ensure that staff have necessary training in all policies and procedures, including audience safety, accessibility, fire and evacuation procedures. 

Complete a nightly pre-show safety walk-through of the premises. 

Ensure that all public areas are safe, clean and tidy at all times, including washrooms. 

Carry out systematic checks of all Front of House areas for maintenance requirements, repairs or refurbishing, ensuring that these are tasked without delay. 

Ensure that all entrances and exits are easily accessible (snow cleared, etc) 

Carry out or ensure that regular on-the-job training is taking place to agreed standards. 

Circulate regularly throughout all public areas, maintaining a high profile with guests and staff. 

Ensure and maintain proper cash management, accounting and inventory of all concessions and door sales. 

Create, maintain, and suggest par levels for all inventory items. 

Create post-show reports for distribution to Management team.



Minimum 1 year management experience in a customer-facing field (theatre, restaurant, hotel, etc) 

Strong leadership skills and staff supervisory experience 

Open availability, including nights, weekends, and holidays 

Well-spoken, energetic, friendly, and comfortable addressing large groups 

Current Smart Serve certification an asset 

Current CPR / First Aid certification an asset


Additional Info:

Experience in box office, reservation, or other booking software an asset, but not necessary.

How to Apply:

Please send a PDF cover letter and resume to


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