Supervisor, Rigging, Staging and Soft Goods Department

Date Posted: Aug 14, 2019
Application Deadline: Sep 06, 2019

Salary Range: Other
Province: Ontario
Region: Metro Toronto Area
City: Etobicoke
Employee Benefits: Health, Pension, Other (e.g. flex time, comp tickets, etc.)
Check Additional Info section for more Employee Benefits
Organization's Field/Discipline: Doesn't apply
Job's focus: Creative & Administrative
Job Type: Full-time
Career Level: Middle management

Organization Description

Solotech Inc.

Founded over 40 years ago, Solotech is a world leader in audiovisual and entertainment technology with 13 strategic locations in Canada, the United States and Europe. Thanks to an inventory from over 300 renowned manufacturers, Solotech is the one-stop-shop for audio, video, lighting, rigging, soft goods, control and collaboration solutions & services. The company is internationally recognized for its expertise in Live Productions and Systems Integration in various markets, namely music, sports, business, culture and education. Solotech employs 1,200 professionals in its offices located in Montreal, Quebec City, Saguenay, Ottawa, Toronto, Las Vegas, Nashville, DeKalb, Los Angeles, Heywood, London and Redditch.

Find out more at: www.solotech.com



Job Description

Founded over 40 years ago, Solotech is a world leader in audiovisual and entertainment technology with 13 strategic locations in Canada, the United States and Europe. Thanks to an inventory from over 300 renowned manufacturers, Solotech is the one-stop-shop for audio, video, lighting, rigging, soft goods, control and collaboration solutions & services. The company is internationally recognized for its expertise in Live Productions and Systems Integration in various markets, namely music, sports, business, culture and education. Solotech employs 1,200 professionals in its offices located in Montreal, Quebec City, Saguenay, Ottawa, Toronto, Las Vegas, Nashville, DeKalb, Los Angeles, Heywood, London and Redditch.

Find out more at: www.solotech.com

Reporting directly to the Warehouse Manager, the incumbent is responsible for the overall activities related to the department.

Key Responsibilities:
 
  • Coordinate, manage and offer the necessary support to the team under his supervision;
  • Plan and organize the daily activities of his department and prioritize the technicians’ tasks;
  • Establish technicians’ schedules and assign work in an optimal way;
  • Forecast human resources needs according to future projects and in cooperation with the workshop’s Supervisor, proceed with hiring human resources;
  • Ensure management of technical resources such as all the necessary pieces and material needed to repair, inspect, prepare and maintain equipment;
  • Ensure management of merchandise returns; follow-up on missing and damaged equipment;
  • Coordinate the scheduling and maintenance process of the equipment;
  • Train new hires on motor and rigging equipment maintenance and any and all processes for all departments;
  • Support the Warehouse Manager with budget management;
  • Work with the Warehouse Manager to set up departments;
  • Support coordinators with any help needed from the Toronto site;
  • Field phone calls on shows to help with show support;
  • Help with all transshipments;
  • Work with clients in the building to ensure that we have met their needs;
  • Participate to the development of the team’s training programs and performance;
  • Act as the contact person for the teams working in the field for all aspects related to the technical part of the equipment;
  • Monitor the quality of the work executed according to Solotech’s standards;
  • Identify and eliminate potential risks related to health and safety;
  • Participate in continuous improvement of the department’s labor practices;
  • Participate in continuous improvement of the department’s inventory management.


The Manager may also perform these tasks:
 

  • Prepare the list of material and labour required for the projects’ completion according to the specifications of the event and enter it in the inventory system, depending on the date of the event;
  • From the list of equipment, check the inventory for availability of the equipment required for various projects;
  • If the equipment is not available in our inventory, analyze available options with the representative in charge of the event and the asset manager to research and provide an estimate of the sublease prices;
  • Follow up on the return of the subleased equipment;
  • Make the necessary requests for the subleases and/or purchases related to the department;
  • Prepare complex orders, scan them and put them inside the transport case;
  • Customize the equipment if required by the client, according to the purchase order;
  • Act as the point of contact for the teams on the road for all the technical aspects of the equipment;
  • Prepare a schedule for the execution of the projects’ different phases: develop the work plan, the budget, the allocation of labour, the calendar and the delivery estimates;
  • Coordinate change requests with the client and the Sales Representative if needed.


Requirements:

  • 10 years of experience in this field, including a minimum of 5 years in a supervisory team. Strong knowledge of the rental industry in the show business, entertainment and corporate environment;
  • Demonstrate a mobilizing leadership and the ability to lead a team and organize the work;
  • Strong aptitude for developing and implementing processes and procedures;
  • Strategic vision;
  • Capacity to anticipate problems and to find solutions by respecting the operational processes and policies of the company;
  • Strong interpersonal skills;
  • Ability to communicate information in a logical and clear way;
  • Autonomy and sense of responsibility;
  • Teamwork oriented and has a collaborative spirit;
  • Good ability to prioritize within tight deadlines;
  • Ability to work under pressure and to adapt to change;
  • Strong customer service skills;
  • Ability to be recognized as a role model for health and safety;
  • Experience in a rental equipment company;
  • Knowledge of the R2 inventory software (an asset);
  • Good knowledge of the Microsoft Office software (Word, Excel, Outlook);
  • Forklift truck driver’s license (an asset);
  • Master French, oral and written (an asset);
  • Master English, oral and written.


Additional Info:

We thank all applicants for their interest in Solotech, however, only those selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Solotech is committed to accommodating applicants with disabilities throughout the hiring process. At any stage of the hiring process, the Human Resources Department will work with applicants requesting accommodation.


How to Apply:

Please send your CV to careers@solotech.com and join our team!

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