Patron Services Uniform Lead

Date Posted: Aug 01, 2019
Application Deadline: Sep 02, 2019

Salary Range: 0 - 20K
Province: Ontario
Region: Metro Toronto Area
City: Toronto
Employee Benefits: N/A
Organization's Field/Discipline: The Arts
Job's focus: Administrative
Job Type: Part-time
Career Level: Doesn’t apply

Organization Description

Canadian Opera Company

Based in Toronto, the Canadian Opera Company is the largest producer of opera in Canada and one of the largest in North America. The COC enjoys a loyal audience including a dedicated base of subscribers. Under its leadership team of General Director Alexander Neef and Music Director Johannes Debus, the company has an international reputation for artistic excellence and creative innovation. Its diverse repertoire includes new commissions and productions, local and international collaborations with leading opera companies and festivals, and attracts the world’s foremost Canadian and international artists. The COC Academy is an incubator for the future of the art form, nurturing Canada’s new wave of opera creators with customized training and support. The COC performs in its own opera house, the Four Seasons Centre for the Performing Arts, hailed internationally as one of the finest in the world. For more information, visit

Job Description

The Canadian Opera House Corporation, affiliated with the Canadian Opera Company, is now accepting applications for the part-time position of Patron Services Uniform Lead at the Four Seasons Centre for the Performing Arts (145 Queen St. W, Toronto). Reporting to the Patron Services Management team, the successful candidate will provide alterations and inventory control for the uniforms of the department as well as administrative support for the Patron Services department, which includes Front of House and Food & Beverage.
Key Responsibilities:
  • Perform fittings for Patron Services staff uniforms, altering garments when necessary
  • Demonstrate and enforce uniform standards and dress code
  • Solve problems as they arise, to ensure all staff are presentable while working
  • Oversee staff lockers, staff uniforms, linens, and dry cleaning service
  • Maintain records of locker and uniform assignments, and document repairs and alterations
  • Prepare orders for uniform stock and first-aid kit supplies, with an eye for stewardship of resources
  • Provide administrative support to the Patron Services team, as needed
  • Provide customer service support to patrons, as needed


  • Three+ years of professional sewing and alterations experience, or equivalent education
  • Hand-sewing sufficient to hem pants and replace buttons (samples requested)
  • Machine sewing sufficient to replace invisible- and fly-zippers (samples requested)
  • Working knowledge of Microsoft Office, Outlook, and Excel
  • Ability to prioritize, set and meet deadlines, and manage unstructured time
  • Excellent reading comprehension and written communication
  • Excellent interpersonal skills, and an ability to interact with staff and the general public
  • An unfailing attention to detail
  • Available to work a varying schedule of evenings and weekends
Interest in the arts is an asset

Additional Info:

The Canadian Opera Company is committed to providing accommodations for people with disabilities in all parts of the hiring process. If you require accommodation, please let us know and we will work with you to meet your needs.

How to Apply:

Please mail or e-mail resumes with a cover letter to:
Patron Services Management
Four Seasons Centre for the Performing Arts
145 Queen St. W.
Toronto, ON M5H 4G1
Only applications received by Monday, September 2, 2019 at 12p.m. will be considered. The COC thanks, in advance, all applicants. Only those considered for an interview will be contacted. No phone calls please.


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