Marketing and Communications Coordinator

Date Posted: Oct 07, 2021
Application Deadline: Oct 24, 2021
Start Date: Nov 22, 2021

Salary From: 30K To 35K
Province: Ontario
Region: Metro Toronto Area
City: Scarborough
Employee Benefits: Other (e.g. flex time, comp tickets, etc.)
Check Additional Info section for more Employee Benefits
Organization's Field/Discipline: The Arts
Job's focus: Creative & Administrative
Job Type: Full-time
Career Level: Intermediate

Organization Description

Scarborough Arts

Scarborough Arts, a non-profit charitable organization, serves the Scarborough community by developing, delivering, and promoting innovative arts programming and cultural initiatives in collaboration and partnership with the community. We bring artists to the community and community to the arts.

Job Description

The Marketing and Communications Coordinator acts as the lead for Scarborough Arts in the area of Marketing, Graphic Design, Social Media, Public Relations, Branding and external messaging and communications. The Coordinator will also support and conduct development and fundraising initiatives from time to time. The Coordinator is responsible, within parameters established by the Executive Director and Program Manager, for determining the methods by which the Scarborough Arts' overall marketing and communications directions, strategies and policies will be executed and the desired outcomes achieved. The ideal candidate is passionate about local communities and the power of community arts, while being a flexible and open-minded team player who thrives in a fast-paced, high-volume environment.

This position is right for you if you:

● Have demonstrated professional experience in Marketing and Communications roles at the coordination or managerial level

● Are experienced and interested in working with folks from a range of cultural backgrounds

● Enjoy being a team player and possess the ability to thrive in a fast-paced, proactive and high-volume work environment

● Have meaningful lived experiences that resonate with Scarborough's arts and cultural scene as well as Scarborough Arts' program participants, who are predominantly from equity-seeking groups, and/or you bring demonstrated experience in working with these communities

● Are motivated by the values of collaboration, diversity, inclusion, justice, and accessibility

● Are passionate about creating fun, impactful community arts experiences and connecting with others

● Have an interest / career goals in pursuing a career in the arts, community arts, arts and
cultural administration, and/or event and program planning


Marketing and Development (40%)
● The candidate will be develop and manage all program related website updates, social media content and blog posts, among other digital engagement content development 
● Produce, develop, implement and maintain an innovative, clear and accessible marketing strategy as set quarterly/annually by the SA leadership team
● Work with the SA Team to streamline and enhance internal and external communications
● Lead the SA Team in reaching out to and building profitable long-term relationships with prospective media partners and outlets, seeking advertising and media sponsorships, and in-kind support.
● Work to build long-term mutually beneficial relationships with and secure in-kind support from media outlets, local newspapers and news websites, and newsletters / bulletins from local community groups, BIAs and other grassroots organizations.
● Conduct routine program and organizational outreach on an ongoing basis finding creative, proven strategies for building audiences and garnering participants.
● Work within the set budget to further SA's messaging about its own programs, initiatives, exhibits, marketplace activities, volunteers, and other community initiatives and partnerships through new and best practice media channels - e.g., print advertising, Facebook ads, post boosts, publicity events, new media tactics, TikTok, etc.
● Develop marketing models and approaches that have the greatest return on investment (ROI).
● Keep track of all marketing initiatives, community / public requests and communications, ensuring that each segment of the strategy is working cohesively and is being covered in its own area of media reach
● Maintain SA official website and keep social networks up-to-date with the most relevant information, in a working condition that is easy to access, understand and has a user- friendly approach
● Collaborate with the SA Team on new media projects such as leading continued brand development, developing new fundraising events, and continuously promoting SA's programming and work to the broader community for the purposes of engagement and support
● A high level of proficiency in videography, photography, video editing, video engagement content, and a high level of understanding of ever changing social media outlets and advertising is considered an asset.
● Digital skills required as this role supports SA's program-related communications, design, and social media functions:

  • Advanced proficiency in the following programs preferred: MS Office Suite(Word, Excel, PowerPoint, Outlook, Teams); Gmail / GSuite / Google Docs,Sheets, Slides, Forms, Analytics; Canva; MailChimp, Square Space, etc.
  • Advanced proficiency in: Adobe Creative Cloud; other graphic design and database applications
  • Advanced proficiency in the following Social Media: Facebook, Twitter, Instagram, TikTok, LinkedIn, YouTube, and HootSuite.

● Supporting creative asset design by using Adobe Creative Suite / illustrator / Canva, and related design programs / platforms
● Liaising with stakeholders to collect data and manage digital mailing lists (MailChimp) and communications for participant engagement and registration
● Participating in COVID-19 program contingency planning and future organizational policy development around Marketing and Communication
●This position will require some availability during evenings and weekends for online program/workshops; lieu time is provided
●Other marketing duties as required.

Communication (30%)
● Responsible for designing and developing Scarborough Arts' signature monthly newsletter, our key communications piece, as well as regular e-blasts, press releases, program content, way finding signage, as well as any public communications messaging for SA's programs and projects.
● The Coordinator thinks strategically about communications deployment, demographics and key market data to enhance SA's presence, reach and impact
● Develop and maintain active, relevant mail and contact lists via Mail Chimp and other database / cloud systems as used by the SA, and steward data in accordance with the Canadian Anti-Spam Legislation (CASL) (2019) and the MFIPPA, as well as other relevant Canadian communications legislation
● Strong ability to synthesize and manage complex and demanding marketing schedules in collaboration with external partners on mid- to large-scale city-wide initiatives, with partners such as Nuit Blanche, Cultural Hotspot, ArtworxTO, etc.
● Act as an Ambassador on behalf of Scarborough Arts for the organization with press and media and all stakeholders

  • Actively engage with the press and media, keeping news stories focused on SA activities and initiatives

● Develop, implement and manage a social media strategy that involves Twitter, Facebook, Instagram, YouTube, LinkedIn, and others where necessary, posting daily/weekly where required, and responding with those who communicate with SA via social networks in a prompt, professional and timely manner and providing excellent Customer Service to all stakeholders when responding to inquiries as required
● Develop, implement and manage a Press and Media outreach strategy; sourcing and developing strategies that will benefit our media partners, program partners and sponsors/ funding agencies.
● Source opportunities to entice media to cover the activities of SA
● Maintain SAs archival records from press/TV/web blogs that mention SA its programs,and key community initiatives for succession planning and organizational memory
● Work in collaboration with SA staff to inquire about upcoming programs, events and initiatives worth communicating about from within the local Scarborough / GTA community
● Work on implementing new marketing and media initiatives in collaboration with the SA team, such as::new website design and implementation; MiCharity database installation and training; digital media strategies; augmented reality projects; accessibility initiatives (which enable a higher level of engagement among our constituents); SA Blog; SA podcast; etc.
● Build and maintain SAs digital calendar of arts and cultural events / happenings in Scarborough, and other projects and initiatives as developed
● Conduct and maintain ongoing communications with arts culture and service providers in Scarborough and Toronto, promoting their events and bringing their initiatives forward to SA staff.
● Maintain and keep SA official website and social media networks up-to-date with most relevant information in a working condition that is both user-friendly, and easy to access and understand
● Collaborate with SA team on AODA and accessibility initiatives; ensure media outreach and programming have access to accessible features and content to provide low-barrier programming to local constituents
●Other communications duties as required.

Program Support (20%)
● Support SA Membership and stakeholder outreach and communication with members and champions
● Support the outreach efforts and ongoing communications with regards to: SA Volunteers, SA Marketplace and Bluffs Gallery programming, core programs and special projects, annual general meetings, and other outreach projects / initiatives as assigned
● Provide program support, leading up to and during events and programs as required (set-up, communications, invitations, outreach, public engagements, etc.).

● Meaningfully contribute to the overall outreach strategy to ensure engagement in programs and initiatives.
  • Responsible for ensuring participants register, attend and partake in SA initiatives and programs; manages registration platforms and communicates with participants / answers inquiries on an ongoing basis.
  • Present and outreach at SA events and programs to communicate with prospective sponsors, media, guests, members and the general public.
  • Captures relevant social media content for posting and sharing at such events and programs.
  • Acts as an Ambassador for SA in all endeavors.

● Other duties as assigned

Administrative Support / Misc. (10%):
●Program filing management
●Frontlines clerical duties as assigned
●Administrative / Misc. tasks as assigned

Additional Info:

●Scarborough Arts annual membership
●Unlimited access to attend Scarborough Arts COMMUNITY+Connects, In the Industry, and other programs online
●Significant professional development opportunities in community arts and culture
●Opportunities for networking and developing non-profit managerial skills
●Potential to advance within the organization
●Excellent opportunities to learn about and gain desired skills / increase employability in Toronto's arts and cultural sectors
●The opportunity to make a direct impact in local Scarborough and GTA communities through community arts programming
●Contribute to the health and wellbeing of the Scarborough community
●Be part of a team passionate about bringing arts to the local Scarborough community!

How to Apply:

Please email your resume and cover letter in ONE (1) PDF document with the Subject Line:
"FIRST NAME LAST NAME: Marketing and Communications Coordinator" to:

Scarborough Arts actively encourages applicants from all equity seeking groups to apply.
Scarborough Arts is an equal opportunity employer committed to fostering a diverse and inclusive
work environment; we strive to attract, develop, and retain highly talented employees from diverse
backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.
Scarborough Arts embraces diversity and is committed to creating an inclusive workspace.
Accommodation in all parts of the hiring process will be provided. Applicants need to make their
needs known in advance. Our office is located in a heritage property that is wheelchair accessible,
but does not have accessible bathrooms.

All interviews will take place digitally via Zoom and will be one (1) hour in length. Selected
candidates will be required to attend a second round of interviews that will involve a short
presentation. Further information regarding this will be provided during the interview process.

We will not be providing additional information by phone, digitally or via email and will not accept emails / direct messages / calls related to the position.

Applications will be open until October 24, 2021 @ 11:59pm 
Only candidates selected for an interview will be contacted.

Please Note: 


Listen to JobBoard Success Stories Podcasts and learn how to navigate work in arts and culture. 

Have a JobBoard success story you'd like to share in a podcast? Contact mona(at)
Job Post Tips
For tips on how to write or read a job post visit:
Tip 1 on salary ranges
Tip 2 on highlighted sections
Tip 3 on job benefits
Tip 4 on career levels
Tip 5 on job types
Tip 6 on location/work place 
Tip 7 on How to Apply

Looking for work? Consider volunteering. Check out DiscoveryBoard for positions. 
According to StatCan, "volunteers can make key contacts that may help them improve their performance or even lead to other employment opportunities."

JobBoard Policy