Marketing and Communications Co-ordinator

Date Posted: Jul 31, 2022
Application Deadline: Aug 12, 2022
Start Date: Sep 01, 2022

Salary From: 35K To 45K
Province: Ontario
Region: Southwestern Ontario
City: St Catharines
Employee Benefits: Other (e.g. flex time, comp tickets, etc.)
Check Additional Info section for more Employee Benefits
Organization's Field/Discipline: The Arts
Job's focus: Creative & Administrative
Job Type: Full-time
Career Level: Intermediate

Organization Description

Niagara Symphony
The Niagara Symphony’s main season consists of at least 12 Pops and Masterworks concerts from October to May. During the summer months, the Niagara Symphony performs for thousands of residents and visitor at festivals, forts and wineries throughout the Niagara Region. More than 250 children from across the Region enroll in the Niagara Symphony Summer Music Camp. During the course of the year we reach new and young audiences through other Symphony education and outreach activities including our Composer-in-the-Classroom program, and our Music Encounters projects such as the Niagara Symphony Youth Club, Master Classes and Guest Lectures, and Pre-Concert Talks.

Job Description

The Niagara Symphony is searching for a passionate, high-performing brander and communicator to join our team as a Marketing and Communications Co-ordinator.  Reporting to the Executive Director, the Marketing and Communications Co-ordinator is a positive, self-motivated, and detail-oriented individual with excellent interpersonal skills and a commitment to excellence.  This position will initially focus heavily on Concert Season brand management, relaunching social media strategies and various communication channels, and working with our marketing firm to establish an annual marketing and communications strategy.  It has the potential to grow in accountability and evolve to a leadership/senior manager role in 18-36 months for the right candidate.

Primary Roles & Responsibilities
  • Coordinate and implement the Annual Season Marketing campaign (implementation only for 2022-2023)
  • With the Executive Director, develop overall annual marketing and communications strategy for all channels of business (Season, Development & Special Events,Education, Outreach), and execute an annual work plan to deliver on strategy
  • Write content for both print and web including the Orchestra website, social channels, and brochures
  • Recommend techniques to improve the Orchestra’s public image
  • Make sure that all promotional and marketing materials meet the orchestra’s brand identity strategy
  • Manage all corporate sponsorship relationships, design and deliver sponsorship packages and actively pursue new corporate partnerships
  • Identify and resolve any issues with promotional content in a timely and professional manner
  • Support the Executive Director as an additional point of contact for media and public relations
  • Build and maintain relationships with key media and social influencers
  • Assess and report on the effectiveness of communication strategies
  • Coordinate meetings, press conferences, and presentations
  • Monitor the Orchestra’s social media and online presence
  • Lead season ticket sales, including adjusting marketing plans to ensure maximum sales for each concert
  • Perform other administrative and related duties as necessary


  • Two to three years of Marketing and Communications experience; preferably in the Arts or Education
  • Strong corporate relationship background
  • Exceptional interpersonal skills, and the ability to build genuine and meaningful relationships with stakeholders while maintaining discretion, confidentiality, and sound judgement
  • Excellent written and verbal communications skills
  • Excellent attention to detail and organizational skills, with the ability to manage multiple projects simultaneously
  • Demonstrated skills with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), online search engines, social media platforms, and SEO
  • A passion and appreciation for music and the arts, particularly orchestral music
  • Relevant post-secondary education

Additional Info:

The NSO offers flex time, flexible work hours and opportunity to work remotely (some in office hours required)

How to Apply:

Application Instructions
Please email your letter of interest and resume in one PDF file, with the subject line stating last name followed by first name, then NSO Marketing and Communications Co-ordinator. Application, to Applications must be received by August 12, 2021.   
The Niagara Symphony Orchestra is an equal opportunity and inclusive employer and welcomes all applications.  Preference will be given to all qualified Canadian applicants or permanent residents who are living in or are willing to relocate to the Niagara Region.  The Niagara Symphony thanks all applicants for their interest, but only those selected for an interview will be contacted. 

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