Assistant Production Supervisor

Date Posted: May 28, 2019

Salary Range: 40K - 60K
Province: Ontario
Region: Metro Toronto Area
City: Toronto
Employee Benefits: Health, Other (e.g. flex time, comp tickets, etc.)
Check Additional Info section for more Employee Benefits
Organization's Field/Discipline: Business
Job's focus: Administrative
Job Type: Contract
Career Level: Intermediate

Organization Description

The Walt Disney Company (Canada) Ltd.
Disney Cruise Line (DCL), a division of The Walt Disney Company, operates a four-ship fleet of premium class cruise liners and is the industry leader in family vacations at sea. DCL Entertainment (Toronto) is a subsidiary of The Walt Disney Company Canada, and serves as the rehearsal headquarters for DCL’s award-winning theatrical productions. Within a state of the art entertainment rehearsal facility, DCL’s production teams pride themselves on creating memorable family entertainment that is both enchanting and magical – delighting the young and young at heart with legendary Disney storytelling.

Job Description

Based in Toronto, Ontario, Canada and reporting to the Production Manager, the Assistant Production Supervisor works closely with stage managers, character managers, performers and creative teams on the administrative and operational needs of the business as well as with recruiting partners and production representatives who are located in the US.

Temporary – Full-time

  •  Coordinate Performer arrivals, departures, housing and correspondence.
  • Constant monitoring of email for updates relating to cast contract dates, vendor needs and operational changes.
  • Flag and communicate important updates to core production/creative teams, and shipboard/technical teams in a clear, concise and timely manner. 
  • Partner with recruiting, travel, safety and entertainment operations in Orlando and aboard ships.
  • Coordinate travel for performers, creative and production teams including visiting project teams.
  • Maintain performer photo library.
  • Administrative support in relation to: performer pay process; shipping and receiving; Toronto cast housing; transportation; associated contracts; travel and expense processing; maintaining vendor files; injury reporting and processing.
  • Vendor set up and correspondence.
  • Process all payment requests for vendors and consultants through SAP Workplace to include: receiving and coding invoices to the appropriate cost centers and general ledger accounts; generating and routing requests and invoice for signature; partnering with Disney World Shared Services (DWSS)/ Accounts Payable to research all missing or late payments.
  • Rehearsal studio coverage when required.
  • Script, score and supply inventory and ordering.
  • Prepare welcome packages for arriving cast members.
  • Cultivate strong relationships with CBC Facility partners.
  • Conduct and lead meetings with performers delivering key information, expectations and sensitive information.
  • Oversight and execution of required company training courses such as Traditions, facility safety and Human Resources compliance.
  • Responsible, respectful and confidential handling of company and performer information.
  • Find, develop and implement smart systems as you progress in understanding the business unit.
  • Maintain an accurate and up to date filing system.
  • Maintains and updates swipe keys and facility access cards for cast, core team and visitors.
  • Safety Management System (SMS) – Responsible for upholding the general safety management responsibilities in the SMS within the areas under their control.
  • Special projects, assignments and duties as required.


3+ years’ experience working in similar role or capacity.
  • Post-Secondary education in administration, events management, or arts management.
  • Understanding of the Performing Arts and or Cruise Industry considered an asset.
  • Ability to assess and manage competing and changing priorities in a fast-paced environment.
  • Strong organizational and administrative skills.
  • Strong communication, leadership and problem solving skills.
  • A solution seeker with the ability to trouble shoot and thrive under pressure.
  • Enjoys being part of an exciting, busy team.  
  • Understands big picture impacts.
  • Full computer literacy - Powerpoint, Excel, Word, etc. Experience with SAP is an asset.

Additional Info:

Our Company proudly provides equal employment opportunity for all employees and applicants.  We welcome and encourage applications from persons with disabilities.  Accommodations are available upon request for candidates taking part in any aspect of the selection process.

How to Apply:

Please email resume to