Program Manager

Date Posted: Apr 21, 2017
Application Deadline: May 12, 2017
Start Date: Jun 12, 2017

Salary: Commensurate with experience
Province: Ontario
Region: Metro Toronto Area
City: Toronto
Organization's Field/Discipline:
Term: Full-time
Career Level:

Organization Description


UrbanArts is a progressive, not-for-profit community arts council with a mission to enhance neighbourhoods by engaging youth in community building through the arts. We provide opportunities for diverse cultural expression, artistic development, training and employment to urban communities with a focus on youth in central west Toronto.

Job Description

UrbanArts is a progressive, not-for-profit Community Arts Council (CAC)/Local Arts Service Organization (LASO) providing opportunities for diverse cultural expression, artistic development, training and employment to members of urban communities with a focus on youth in central west Toronto; UrbanArts focuses on engaging community through the arts; UrbanArts is an incubator for local arts, with a range of programs led by professional artists in visual, digital, culinary and media arts, theatre, dance and music.    As the thread to weaves together generations, UrbanArts in the process of transitioning its delivery of programs and services to include the broader community with a focus on youth. 

Mandate: Our mandate is to promote, engage and facilitate cultural and community development opportunities between artists, arts organizations and community members and community. 

Job Title:   Programs Manager
Reporting:   Executive Director, UrbanArts

Position Description:
An integral part of the management team at UrbanArts, the Programs Manager reports to the Executive Director. Responsible for the development, delivery and management of assigned programs, and the development of new programs and community education, the Programs Manager provides supervision, leadership and direction to the staff team and is responsible for community outreach, program development, monitoring and evaluation, and collaborating with community partners.  The Programs Manager is responsible for engaging youth and the broader community, teaching artistic and leadership skills while working closely with a specialized team of Program Leads and Facilitators to enhance the mission of UrbanArts and achieve the goals of our new strategic plan.

Primary Responsibilities:

  • As part of the management team (ED, OM, PM, DM), the Programs Manager leads in the development and delivery of effective human resources policies and best practices in response to identified staff and volunteer operational training and professional development needs;
  • Develops, manages, and supports delivery of UrbanArts programs/workshops (including It’s A Girl Thing! Young Women’s Leadership Development and Annual Leadership Conference, Say Word?!Spoken Word, Comedy/Improv, Snack’NChat, Road2Leadership, SummerArts, Culinary Arts), activities (music, dance, visual art and photography, theatre, spoken word, comedy), special projects (e.g., Cultural Hotspot) and special events (festivals, Winter Expo, CultureShock);
  • Engages youth & adult leaders (staff, interns, summer staff, and volunteers) in program development, delivery and assessment; 
  • Initiates community outreach by liaising with schools, community organizations/coalitions and agencies as a representative of UrbanArts;
  • Fully animates the John St. space with cutting edge programs and services to artists and the community
  • Works with the management team to prepare, monitor, review and communicate individual program and project budgets by maintaining effective protocols for recording and tracking financial and statistical data;
  • Actively contributes to program/project enrolment, intake, participation and attendance;
  • Creates, manages and supports an effective system for strategic outcomes management through planning, goal setting, tracking, measurement, analysis and reporting;
  • Provides crisis intervention and supportive services in response to identified needs of youth and the broader community.


  • Establishes the goals and objectives for each program, sets the standards of performance required for staff, youth and the broader community, and determines measures of success;
  • Identifies evolving trends and opportunities for program development that respond to both the career and artistic development and personal growth objectives of participants.
  • Contracts artists, facilitators and staff and ensures they have reasonable access to the resources (time, spaces, budget, personnel) required.

Community/Client Relationships

  • Works closely with current and potential community partners to strengthen and enhance relationships with young people and the broader community.
  • Identifies developing needs for programming to support the skill development and personal growth needs of young people and the broader community.


  • Establishes safe and supportive work practises for staff, artists and participants as an essential part of UrbanArts mission.
  • Develops and delivers effective policies and practises to ensure that staff and interns are supported in their key roles.


  • Provides substantial input during the annual budget planning cycle to ensure growth, sustainable capacity and stability. 
  • Manages the systematic recording, analysis and reporting of financial and statistical information as a basis for planning, program assessment and legal compliance.



  • Excellent interpersonal, organizational and communication skills.
  • Comfort and enthusiasm about working with marginalized youth and residents from inner city neighbourhoods through various arts/mediums as a vehicle for personal and professional growth.
  • Expertise in program planning, design and delivery, including goal setting and evaluation techniques to “enhance neighbourhoods by engaging and building community through the arts.”

Additional Info:

The Programs Manager normally works in an office setting at the Bartonville or the John Street location, although there are times the incumbent will be off-site at schools, facilities operated by other organizations and in the community.

While the majority of the responsibilities will take place during regular operating hours (9:00 am – 9:00 pm) on weekdays, there will be occasions when weekend duties will be scheduled.

All time worked in excess of 44 hours/week will be compensated with lieu time in accordance with the Employment Standards Act, and at the approval of the Executive Director so as to not affect the programming schedule.

How to Apply:

Please submit resume and cover letter detailing your experience and qualifications to:
Hiring Committee
5 Bartonville Ave. E., Toronto, ON   M6M 2B1

OR via email to – Please quote “Programs Manager” in the subject line

UrbanArts is an equal opportunity employer.  Only those selected for an interview will be contacted.  No phone calls please.
For more information on UrbanArts, please visit

Contact Info:

Name: Lensa Simesso Denga
Telephone: 416-241-5124


Login to post a job now, or to manage your existing posts.

Forgotten password?
Register (new user).