Program Manager

Date Posted: Sep 07, 2018
Application Deadline: Sep 17, 2018
Start Date: Nov 19, 2018

Salary: Salary commensurate with experience.
Province: Ontario
Region: Metro Toronto Area
City: Toronto
Organization's Field/Discipline: The Arts
Term: Full-time
Career Level: Upper management

Organization Description

The STEPS Initiative

The STEPS Initiative is an award-winning charity that bridges culture, community, and city-building by animating unlikely spaces with unlikely partners. We seek to inspire cities across Canada and around the world to create welcoming public spaces that reflect and celebrate local community through artistic excellence.

We do this by: by: leading large-scale community art and public space revitalizations; building youth capacity in community and school settings; creating opportunities for local artists to exhibit in the public realm; articulating creative solutions to urban challenges by engaging diverse voices; as well as, supporting emerging community initiatives, the leaders behind them, and the spaces needed for them to flourish.

Job Description

The STEPS Initiative is an award winning charitable cultural organization that bridges culture, community and city-building by animating unlikely spaces with unlikely partners. We seek to inspire cities across Canada and around the world to create welcoming public spaces that reflect and celebrate local community through artistic excellence and have been responsible for some of Canada’s largest and most innovative public art initiatives. Our award-winning social enterprise, PATCH is a public arts agency that improves the urban experience for local residents and visitors alike by transforming vacant urban spaces into an ongoing curated exhibition.

We are currently seeking a Program Manager whose responsibilities will include:
  • Working closely with the Executive Director and Director of Community Programs to develop an annual program plan and budget, including community and strategic projects;
  • Identifying, developing and stewarding relationships with stakeholders (i.e. funders, clients, artists/arts organizations, program delivery partners) needed to successfully execute program plan and strategic organizational activities, including representing the organization at events or external meetings;
  • Developing and implementing outreach and communications strategies in support of program plan and organizational awareness building;
  • Managing the successful execution of public art and placemaking programming from conception to completion, including but not limited to: performing risk assessments (including ensuring compliance with legislated and organizational safety and other policies / protocols), sourcing materials, developing program materials, liaising with stakeholders, documenting programming, monitoring and evaluating programming, as well as reporting on completed programming);
  • Executing fundraising activities that support program or strategic projects, including fostering relationships with donors/grantors/sponsors; developing fundraising / fee-for-service proposals, as well as preparing grant proposals;
  • Recruiting, supervising and facilitating administrative tasks associated with program staff / contractors (including collaborating artists);
  • Actively participating in staff meetings and providing input towards the development of new policies to direct operational practice, as required;
  • Other activities that further the purposes outlined above


  • A highly motivated and disciplined self-starter, community builder and cultural enthusiast, who can passionately communicate the value of public art and placemaking initiatives to diverse audiences;
  • Strong program management skills, including the ability to project plan, manage teams and delegate tasks on simultaneous complex projects, honed through 5-7 years of managerial experience (preferably in cultural programming and/or cultural planning);
  • Post-secondary education in arts management, visual arts, urban planning or related fields and/or the equivalent combination of education and experience
  • Successful implementation of fundraising and/or business development activities;
  • Experience preparing and managing budgets, as well as meeting associated financial targets;
  • Passion for cultivating and stewarding relationships across public, private, non-profit and cultural sectors (preferably with artist engagement/relationship management experience);
  • A team player who thrives at being independently resourceful in a fast-paced organization and recognizes that a degree of chaos is required for innovation to take place. Each day will be different, demand flexibility and a diverse range of skills;
  • An adaptable facilitator, comfortable fostering a collaborative environment among program teams and stakeholders, who sometimes have divergent interests;
  • A familiarity and willingness to navigate (the sometimes bureaucratic) processes required to manage successful and safe public realm projects (experience liaising with the public sector or large institutions is an asset);
  • A clear, engaging and effective written and oral communicator, including excellent presentation and facilitation skills, and high level of attention to detail (public relations expertise is an asset);
  • Successful execution of both in-person and online outreach campaigns (experience with social media, online survey and marketing tools an asset);
  • In-depth understanding of community arts, placemaking and/or cultural planning approaches;
  • Excitement for bringing personal creativity and experimentation to a startup environment, including proposing ideas to enhance organizational policies, ensure efficient processes and extend programmatic impact;
  • Self-motivated, with the capacity to work independently under minimal supervision to accomplish high-profile tasks, as well as meet multiple and concurrent deadlines;
  • Demonstrated good judgment and discretion in relation to human capital, business and/or client information;
  • Proficiency with MS Office (familiarity with both PC and Mac operating systems an asset)
  • Experience facilitating community consultations or evaluation processes (asset);
  • Familiarity with Google and other cloud-based applications (asset);
  • A licensed Province of Ontario driver (asset)
  • This is a one-year full-time contract position, with the possibility of renewal and salary commensurate with experience.

How to Apply:


Qualified applicants are invited to submit a cover letter, CV, and complete contact information for 3 professional references to by no later than 5pm EST, Monday, September 17, 2018.

First interviews with short-listed candidates will be conducted the week of October 1st, 2018. The position will begin in November 2018.

While we appreciate the interest of all applicants, we can only communicate with those shortlisted for an interview.

As an equity seeking organization, STEPS encourages applications from individuals that represent the full diversity of communities in Canada, including complexities of intersecting identities such as ability, age, class, gender, race and sexual orientation. 

Contact Info:



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