Digital Engagement Producer

Date Posted: Nov 14, 2017
Application Deadline: Nov 26, 2017
Start Date: Jan 02, 2018

Salary: TBD
Province: Ontario
Region: Metro Toronto Area
City: Toronto, ON
Organization's Field/Discipline: The Arts
Term: Contract
Career Level: Intermediate

Organization Description

Toronto International Film Festival
The Toronto International Film Festival (TIFF) is a charitable, not for profit, cultural organization whose mission is to transform the way people see the world. Its vision is to lead the world in creative and cultural discovery through the moving image.

Job Description

Department 30, Digital
TIFF is dedicated to presenting the best of international and Canadian cinema to film lovers in our home TIFF Bell Lightbox.  Our aim is to become a creative community and global leader, and one of the world’s premiere organizations in the discovery and understanding of film. 
TIFF, a vibrant not-for-profit arts organization, is hiring for the position of:
The Digital Engagement Producer is responsible for development, execution and measurement of TIFF’s major social media platforms. They will work with the Lead Digital Engagement Producer to help to produce compelling partner festival content, collect and analyze social metrics and support the tone and voice that amplifies TIFF’s brand presence.

  • Designing creative content-driven digital and social media strategies that delight TIFF’s digital audience
  • Maintaining regular outreach with external departments who require assistance with their social media presence
  • Monitoring social channels and supporting community management
  • Able to write and concept in brand voice through social sites
  • Think creatively (and visually)
  • Provide ongoing analysis and tracking of campaigns and social media metrics
  • Create and curate content to ensure a super fun and compelling user experience
  • Day-to-day maintenance and production across social networks
  • Engage with social audience, through customer queries and online community management
  • Be the key day-to-day lead to assigned clients leveraging social media
  • Promote, develop and push creative ideas to grow digital engagement, breadth and presence across social channels while still achieving sponsor and event festival needs
  • Identify social media trends and provide recommendations; keep up with industry standards
  • When applicable, work with digital agencies for idea generation and execution of campaigns across social networks



  • Degree or diploma in film, journalism, communications or digital media is an asset (but not required)
  • Must have a love and curiosity around filmmaking and storytelling
  • 1-3 years experience working in media or online communications
  • Proven experience with and active use of social networks
  • Solid written and verbal communication skills
  • Strong project management skills
  • Ability to think and act strategically/creatively
  • Ability to multitask and be a self-starter, embrace initiative and action, because there is urgency in getting across the messages of the moment.
  • Experience with photography and photo editing
  • Experience with videography and video editing is an asset
  • Experience with Adobe Creative Suite (Photoshop, Illustrator, Premiere) is an asset
  • Experience with Meltwater Engage, Hootsuite, Tweetdeck or other social scheduling tools is an asset
  • Adaptable to a flexible work schedule including some evenings and weekends

Additional Info:

  • January 2, 2018 – December 31, 2018

How to Apply:

  • Please submit cover letter, resumé and the names and phone numbers of 3 references as one (1) PDF or Word document, by 5pm on SUNDAY, NOVEMBER 26, 2017.
  • All applications must be submitted online through the posting found on our website
  • Please note in your cover letter where you saw this job posting.

Contact Info:



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