Communications Coordinator

Date Posted: Aug 18, 2017
Application Deadline: Sep 01, 2017

Salary: TBD
Province: Ontario
Region: Metro Toronto Area
City: Toronto
Organization's Field/Discipline: The Arts
Term: Full-time
Career Level: Doesn’t apply

Organization Description

Soulpepper Theatre Company

Soulpepper, Toronto’s largest theatre, is an artist-centered company that celebrates the stories that move us and the artists who tell them. Soulpepper presents vital Canadian interpretations of the classics, and commissions, translates, and develops new work, creating a home for a diverse array of artistic expression across disciplines. We share our work through a variety of platforms, engaging audiences, inspiring youth in our city, and training the next generation of theatre artists through the Soulpepper Academy. Since our inception in 1998, Soulpepper has built:

  • A 12-month season of more than 600 performances
  • A passionate audience of over 100,000 each year
  • An artistic ensemble of 350 established and emerging theatre artists
  • A paid residency program for Canadian theatre artists
  • A robust portfolio of youth programs, reaching over 4,500 youth annually
  • A 46,000 square foot state-of-the-art performing arts facility – the Young Centre for the Performing Arts - which anchors Toronto’s Distillery Historic District


Job Description

The Position


Reporting to the Manager of Communications & Media Relations, the Communications Coordinator will coordinate promotional tasks which support the overall goals of the department in fostering the ongoing conversation with Soulpepper and the Young Centre’s current patrons, communities, partners and media.
Specific responsibilities include but are not limited to:
  • Promotes Soulpepper's corporate communications to our various publics through coordinating blog posts and e-newsletters.
  • Coordinates communications with theatre patrons, including email reminders and thank-you follow-ups.
  • Aims to grow Soulpepper's audience through targeted niche community outreach and promotional partnership support.
  • Provides assistance with public relations media outreach / coordinating, including opening nights and media attendance.
  • Coordinates the scheduling, delivery, and editing of communications copy for productions, including background notes, and artist notes for Playbills, Shells and program notes.
  • Assist with building emails and invitations supporting opening nights and development events.
  • A departmental resource for interacting with our CRM Tessitura, and pulling segmentation lists.
  • Coordinate Soulpepper's event listings across available public platforms and websites, while exploring new opportunities.
  • Supports Soulpepper's digital presence on website maintenance, promotional and marketing emails, and social media as needed.



The successful candidate will have:
  • Strong interpersonal and oral and written communication skills
  • Basic knowledge of media relations and press outreach
  • Proficiency with web-based email platforms (WordFly), Outlook, Word and Excel, Dreamweaver, Photoshop and/or InDesign.
  • Knowledge of HTML, CSS and web content management systems
  • Ability to thrive in a fast-paced work environment with multiple deadlines
  • Demonstrated attention to detail and accuracy
  • Excellent time management, organizational and administrative skills
  • Ability to take initiative and work both independently and as part of a team
  • Professionalism, maturity and sensitivity to confidential information
  • Passion for theatre
  • Knowledge of Tessitura or similar CRM platform is an asset.


  • Post-secondary degree in arts administration, communications, or a related field, and/or an equivalent combination of education and professional experience
  • 2 years related experience in a performing arts organization

Additional Info:

The Opportunity

The Communications Coordinator role represents an incredible opportunity to participate in the evolution of one of the most exciting performing arts organizations in Canada. The compensation package will include an annual salary commensurate with experience, and comprehensive employment benefits.

How to Apply:

How to Apply

Soulpepper is an equal opportunity employer and invites all applicants with proper credentials to apply for the position. Soulpepper is committed to providing accommodations for persons with disabilities. If you require accommodation please let us know and Soulpepper will work with you to meet your needs.  Soulpepper thanks all candidates for their interest however, only those selected for interviews will be contacted.
Please send résumé and cover letter including salary expectations, detailing how you can contribute to this dynamic not-for-profit arts organization by no later than September 1, 2017

Please quote CC17 on the subject line when applying by email.

To:  Sarah Farrell, General Counsel & Director of Human Resources

Contact Info:



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