Box Office Coordinator

Date Posted: Mar 21, 2017
Application Deadline: Apr 21, 2017
Start Date: May 08, 2017

Salary: TBD
Province: Ontario
Region: Hamilton Area
City: Hamilton
Term: Contract

Organization Description

Hamilton Fringe Festival

The Hamilton Fringe Festival is an eleven-day performing arts event that runs every July in downtown Hamilton, Ontario. 

Presenting live theatre in an informal, accessible and inexpensive environment, the Fringe strives to break down traditional boundaries to participation in the arts- for artists and audiences alike.

Job Description

The Hamilton Fringe Festival is currently seeking a Box Office Coordinator for a contract position that begins May 8, 2017. Reporting to the the Executive Director, this individual will supervise and coordinate all Front of House and Box Office operations for 2017 Hamilton Fringe Festival.

Key Areas of Responsibility 

  • Responsible for all front of house and box office preparations leading up to the festival
  • Responsible for selecting, supervising and training of Venue Captains and Box Office Volunteers
  •  Acting as first point of contact for the Venue Captains during the daily operations of the box offices at each of the venues during the 2017 Hamilton Fringe Festival
  • Responsible for the daily reconciliation of box office paperwork
  • Responsible for health and safety training of all volunteer
  • Responsible for the oversight and troubleshooting of the online ticket processing system

The responsibilities listed above address the key duties of this position. Additional related tasks may be assigned at the discretion of the Executive Director.


Professional Qualities and Skills

  • The ideal candidate will be a hardworking, organized, and motivated individual with an interest in making a contribution the arts and the Hamilton community
  • Experience recruiting and supervising volunteers
  • Ability to problem solve under pressure while maintaining a friendly demeanour
  • Interest and/or experience in arts administration and management
  • Leadership skills and ability to self-direct as well as work well with supervisors and peers.
  • Excellent oral and written communication skills.
  • Basic accounting skills
  • Ability to accommodate a schedule that will sometimes require work on evenings and weekends.
  • Working knowledge of the Occupational Health and Safety Act.
  • Previous experience in a box office or festival environment is an asset
  • Knowledge of online ticketing systems is an asset
  • Valid driver's license is an asset
  • Valid first aid certification is an asset.

How to Apply:

Please send a pdf with your cover letter and resume (in one document) to with BOX OFFICE COORDINATOR in the subject line. 

We will only contact those we are interested in seeing, we thank everyone in advance for their interest. No phone calls please. 

Contact Info:

Name: Claire
Telephone Ext.:


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