Birthday Party and Event Coordinator

Date Posted: Oct 12, 2017
Application Deadline: Oct 20, 2017

Salary: TBD
Province: Ontario
Region: Metro Toronto Area
City: Toronto
Organization's Field/Discipline: Doesn't apply
Term: Part-time
Career Level: Entry level/ intern

Organization Description

Ripley's Aquarium of Canada

Containing over 5.7 million litres of water, the 12,500 square metre (135,000 square foot) interactive attraction immerses guests in a thrilling underwater adventure that showcases more than 16,000 marine animals and over 450 species.  Open 365 days a year, Canada’s largest indoor aquarium features the biggest shark collection in North America, one of the world’s most extensive jelly fish exhibits, 100+ year old giant lobsters, sting ray and bamboo shark touch pools and daily live dive shows.

From the heart-pounding experience of Dangerous Lagoon, a football-field length glass viewing tunnel with moving glide-path sidewalk through sharks, green sea turtles, sawfish and moray eels; to the hypnotic dance of Pacific sea nettle jelly fish which illuminate an array of breathtaking colours from within the world’s largest kreisel tank at Planet Jellies, Ripley’s Aquarium of Canada will captivate Torontonians as well as guests from around the world.

Job Description

Reporting to the Manager of Programming & Events, the Birthday Party and Event Coordinator will be responsible for the facilitation of all venue birthday parties, proposals and supporting the events department in the planning and execution of selected 3rd party events as assigned.  The Coordinator will promote and encourage positive attitudes towards clients, coworkers, aquatic life and the environment in all interactions and will be required to complete other duties as assigned.

Critical Accountabilities:

• Responsible for generating revenue through external birthday party bookings.
• Assist in the training and supervision of birthday party staff and vendors as required.
• Responsible for assisting education staff inside party rooms during birthday parties.
• Responsible for birthday party décor, loot bags and procurement of supplies.
• Create and distribute birthday party & event details to all pertinent internal staff on a daily basis ensuring consistent communication of event requirements.
• Act as a representative of the events department for both internal and external needs
• Conduct site tours with prospective clients and assist with the contracting, operation and financials of all birthday parties and selected events.
• Assist with the development and implementation of original programs for, but not limited to, birthdays, programs and special events.
• Assist with planning and coordinating special events and programs as assigned.
• Assist in the procurement of all necessary event resources to support programs, events and external rentals/bookings including but not limited to the following:  catering, décor, audio and visual equipment, furniture and linens.
• Assist in the overseeing of day-to-day operations of the Events department.
• Ensure all staff and programs are dedicated to quality and guest satisfaction.
• Represent Ripley’s Entertainment and Ripley’s Aquarium of Canada as required at community forums, special events and industry functions.
• Other duties as assigned.


Special Skills and Requirements:

• Post-secondary degree/diploma in event management and/or equivalent experience.
• Previous experience with birthday parties, corporate and non-traditional events are considered an asset.
• Excellent guest service and communication skills.
• Proven organizational skills, attention to detail and the ability to manage booking multiple event spaces.
• Experience with event décor and event programming within an attractions based environment is beneficial.
• Must be capable of working in a dynamic team environment.
• Proven ability to problem solve.
• Experience with Microsoft Office is required.


Additional Info:

*This is a part-time position with up to 35 hours a week. Birthday parties are held every weekend of the year. The successful applicant must be able to work weekends and have the ability to work holidays and late evenings.

Contact Info:

Name: Natalie Ireland


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