The Art of Customer Service - 3-part Series Workshop

Posted: 29/05/2017 1:15:22 PM by WorkInCulture editor | with 0 comments


The goal of The Art of Customer Service is to teach professionals and leaders the knowledge, skills and attitude necessary for superior interactions.

This June, we will be working with the team behind this program to bring you a 3-part interactive series for both artists and arts administrators. These workshops will explore ways you can improve communications skills and build effective relationships with your clients, colleagues and the arts community.

Here is one of many accounts from founder, Barbara Ackerman about what helped jump start this journey toward providing professionals with skills for effective communication and relationship building:

“I have a small art collection. I love photography. A few years ago, I found a piece of art that looked interesting, so I went along with a friend to see it. I fell in love and paid for the art, but asked the photographer if I could get it in a much larger format. She told me she would find out and let me know in a few days.

Also, while at the shop, I commented and asked questions about a few of the other photographs, but she did not know what some of structures were, nor where she had shot them.

Over the course of five weeks, I called and visited asking about larger prints of the photograph. When she finally responded, she decided that she could not print it in a larger size. Although, I was, and am still happy with my print, the experience was very discouraging.”

Want to learn more from Barbara and the team?
Join us and start your journey toward effective and superior interaction.

Register by Tuesday, May 30, for a 20% Early Bird Discount


Workshop Dates:

CANCELLED - The Art of Customer Service for Artists and Creative Entrepreneurs
Wednesdays, June 7, 14 & 21 | 4:00 – 7:00 PM
This workshop has been cancelled - stay tuned for new dates and time!

The Art of Customer Service for Arts Administrators
Thursday, June 8, 15  & 22 | 4:00 - 7:00 PM

Venue Artscape Youngplace, 180 Shaw Street Toronto | Studio #207 (3 Delta Studio)
20% Early Bird Discount: $60
Regular Tickets: $75 ($25 pers session)

Register Here

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